{"id":11296,"date":"2025-11-24T12:16:21","date_gmt":"2025-11-24T05:16:21","guid":{"rendered":"https:\/\/thegym.id\/?p=11296"},"modified":"2026-07-02T13:53:41","modified_gmt":"2026-07-02T06:53:41","slug":"career-customer-services","status":"publish","type":"post","link":"https:\/\/thegym.id\/en\/career-customer-services\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11296\" class=\"elementor elementor-11296\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-997bfc8 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default rt-parallax-bg-no\" data-id=\"997bfc8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;tilt&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ea4cab\" data-id=\"2ea4cab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e2bcc5 elementor-widget elementor-widget-heading\" data-id=\"9e2bcc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CLASS INSTRUCTOR<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-432a4b2 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default rt-parallax-bg-no\" data-id=\"432a4b2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a2b126f\" data-id=\"a2b126f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-190335f elementor-section-boxed elementor-section-height-default elementor-section-height-default rt-parallax-bg-no\" data-id=\"190335f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-640e4db\" data-id=\"640e4db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-267a50b elementor-widget elementor-widget-heading\" data-id=\"267a50b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Role Overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95442da elementor-widget elementor-widget-text-editor\" data-id=\"95442da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Seorang Group Class Instructor diharapkan mampu memberikan instruksi yang jelas, memperhatikan teknik dan keselamatan peserta, serta menghadirkan kelas yang interaktif sehingga setiap member merasa termotivasi untuk terus berlatih. Selain mengajar, instruktur juga berperan dalam meningkatkan retensi member melalui pelayanan yang ramah, profesional, dan inspiratif.<\/p><p>Instruktur diharapkan menguasai satu atau lebih program kelas seperti HIIT, Strength Training, Functional Training, Les Mills (BodyPump, BodyCombat, BodyBalance, RPM, dll.), Zumba, Yoga, Pilates, Dance Fitness, atau program kebugaran lainnya sesuai standar perusahaan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-031dac1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"031dac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-7857221 elementor-section-boxed elementor-section-height-default elementor-section-height-default rt-parallax-bg-no\" data-id=\"7857221\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fb5db8e\" data-id=\"fb5db8e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a299284 elementor-widget elementor-widget-shortcode\" data-id=\"a299284\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class='fluentform ff-default fluentform_wrapper_19 ffs_default_wrap'><form data-form_id=\"19\" id=\"fluentform_19\" class=\"frm-fluent-form fluent_form_19 ff-el-form-top ff_form_instance_19_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_19_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Employee Form<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='11296' \/><input type=\"hidden\" id=\"_fluentform_19_fluentformnonce\" name=\"_fluentform_19_fluentformnonce\" value=\"d9bd3df727\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/posts\/11296\" \/><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_names_first_name_' id='label_ff_19_names_first_name_' >Nama<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_19_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Nama Anda\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_email' id='label_ff_19_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_19_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_datetime' id='label_ff_19_datetime' aria-label=\"Tanggal Lahir\">Tanggal Lahir<\/label><\/div><div class='ff-el-input--content'><input  aria-label='Tanggal Lahir Use arrow keys to navigate dates. Press enter to select a date.'  aria-haspopup='dialog' data-type-datepicker data-format='d\/m\/Y' type=\"text\" name=\"datetime\" id=\"ff_19_datetime\" class=\"ff-el-form-control ff-el-datepicker\" data-name=\"datetime\"  aria-invalid='false' aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_phone' id='label_ff_19_phone' aria-label=\"No. HP\">No. HP<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone\" type=\"tel\" placeholder=\"No. Handphone Anda\" data-name=\"phone\" id=\"ff_19_phone\" inputmode=\"tel\"  aria-invalid='false' aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_dropdown' id='label_ff_19_dropdown' aria-label=\"Jenis Kelamin\">Jenis Kelamin<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown\" id=\"ff_19_dropdown\" class=\"ff-el-form-control\" data-name=\"dropdown\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_19_dropdown\"><option value=\"\">- Select -<\/option><option value=\"Laki-Laki\"  >Laki-Laki<\/option><option value=\"Perempuan\"  >Perempuan<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_dropdown_1' id='label_ff_19_dropdown_1' aria-label=\"Status\">Status<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_1\" id=\"ff_19_dropdown_1\" class=\"ff-el-form-control\" data-name=\"dropdown_1\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_19_dropdown_1\"><option value=\"\">- Select -<\/option><option value=\"Menikah\"  >Menikah<\/option><option value=\"Belum Menikah\"  >Belum Menikah<\/option><\/select><\/div><\/div><\/div><\/div><div class=\"ff-name-address-wrapper fluent-address\" data-type=\"address-element\" data-name=\"address_1\" ><div class='ff-el-input--content'><div class='ff-t-container'><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_19_address_1_address_line_1_' id='label_ff_19_address_1_address_line_1_' aria-label=\"Alamat Rumah\">Alamat Rumah<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"address_1[address_line_1]\" id=\"ff_19_address_1_address_line_1_\" class=\"ff-el-form-control\" placeholder=\"Address Line 1\" data-key_name=\"address_line_1\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_19_address_1_city_' id='label_ff_19_address_1_city_' aria-label=\"Kota\">Kota<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"address_1[city]\" id=\"ff_19_address_1_city_\" class=\"ff-el-form-control\" placeholder=\"City\" data-key_name=\"city\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_dropdown_2' id='label_ff_19_dropdown_2' aria-label=\"Pendidikan Terakhir\">Pendidikan Terakhir<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_2\" id=\"ff_19_dropdown_2\" class=\"ff-el-form-control\" data-name=\"dropdown_2\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_19_dropdown_2\"><option value=\"\">- Select -<\/option><option value=\"SMA\"  >SMA<\/option><option value=\"D1\"  >D1<\/option><option value=\"D3\"  >D3<\/option><option value=\"S1\"  >S1<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_dropdown_3' id='label_ff_19_dropdown_3' aria-label=\"Lokasi Yang Diinginkan\">Lokasi Yang Diinginkan<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_3\" id=\"ff_19_dropdown_3\" class=\"ff-el-form-control\" data-name=\"dropdown_3\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_19_dropdown_3\"><option value=\"\">- Select -<\/option><option value=\"Crown Gading, Bekasi Regency\"  >Crown Gading, Bekasi Regency<\/option><option value=\"Pondok Cabe, Tangerang Selatan\"  >Pondok Cabe, Tangerang Selatan<\/option><\/select><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_dropdown_4' id='label_ff_19_dropdown_4' aria-label=\"Posisi Yang Dilamar\">Posisi Yang Dilamar<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_4\" id=\"ff_19_dropdown_4\" class=\"ff-el-form-control\" data-name=\"dropdown_4\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_19_dropdown_4\"><option value=\"\">- Select -<\/option><option value=\"Fitness Consultant \/ Sales\"  >Fitness Consultant \/ Sales<\/option><option value=\"Personal Trainer\"  >Personal Trainer<\/option><option value=\"Instruktur Group Class\"  >Instruktur Group Class<\/option><option value=\"Instruktur Crossfit \/ HYROX\"  >Instruktur Crossfit \/ HYROX<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_file-upload_1' id='label_ff_19_file-upload_1' aria-label=\"Unggah CV Anda\">Unggah CV Anda<\/label><\/div><div class='ff-el-input--content'><label 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Selain mengajar, instruktur juga berperan dalam meningkatkan retensi member melalui pelayanan yang ramah, profesional, dan inspiratif. 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